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Inside Canva’s Move from PLG to Enterprise-Led Growth

S4 · E16

Inside Canva’s Move from PLG to Enterprise-Led Growth

15 Jul 2025 · 32 min

About this episode

What happens when one of the most beloved product-led growth (PLG) companies in the world starts thinking like an enterprise software giant?

In this episode of That’s What I Call Marketing, I sit down with Emma R, Global Head of Demand at Canva, to explore the company's fascinating evolution—from a self-serve tool for creatives to a serious enterprise-grade platform used by the world’s biggest brands.

We discuss:

*Why B2B marketing needs more emotion and less jargon

*How Canva blends fun with functionality (yes, even for the C-Suite)

*The role AI is playing across both product and marketing workflows

*How the team is navigating the shift from bottom-up adoption to top-down enterprise sales

*What marketers can learn about testing, localisation, and scaling with culture

*This one’s packed with sharp thinking, practical lessons, and a few great stories

That’s What I Call Marketing is where marketers come for real conversations about brand, B2B, creativity, effectiveness and the future of the profession.

Hosted by Conor Byrne, the show features conversations with CMOs, marketing leaders, agency leaders, authors, thinkers and practitioners about what good marketing looks like in practice.

Listen, follow and find more episodes at: https://www.thatswhaticallmarketing.com

Connect with Conor on LinkedIn: https://www.linkedin.com/in/conorbyrneirl/

If you enjoy the show, please follow, subscribe and leave a review. It helps more marketers find the conversations.

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Chapters

  1. 02:32Intro: Canva, Creativity, and Conor’s Fan Moment
  2. 04:32Emma’s Tech & Marketing Journey (From Salesforce to Canva)
  3. 06:32Falling in Love with the Product: Why it Matters in Marketing
  4. 08:17From Rap Launches to Enterprise Strategy: Bold Moves in B2B
  5. 10:32Why B2B Marketing Needs a Human Touch
  6. 12:02Understanding the Modern Buyer Journey (Gen Z, Self-Serve, TikTok)
  7. 13:32Test, Learn, Scale: What Works and What Doesn't
  8. 15:32How Canva Uses AI Internally (And Where It Adds Real Value)
  9. 18:32The Shift to Enterprise: New Teams, Skills & Sales Models
  10. 21:17Product-Led Growth vs Enterprise Motion: Why Both Matter
  11. 24:32Changing Perceptions: Canva as a Serious Enterprise Tool
  12. 26:32KPIs, Pipeline, and the Role of Brand in Driving Growth
  13. 28:02Local vs Global: Cultural Nuance and International Rollout
  14. 32:32Why Localisation Really Matters
  15. 34:32What’s Next for Canva

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